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On Your Trip to New York...
Where can I buy a New York City Explorer Pass?
You can buy a New York City Explorer Pass directly here on our website.
You can choose to have it shipped to you or pick it up in New York. Or you can
purchase your Pass in New York at these convenient locations:
Ripley's Believe It or Not! Gift Shop
234 West 42nd Street (between 7th & 8th Avenues)
New York, NY 10036
212-398-3133
Daily, 9:00 am – 5:00 pm
(Closed Christmas and New Year's Day)
Public Transportation: A, C, E and S trains to Port Authority;
1, 2, 3, 7, N, R, B, D, F, or Q trains to Times Square / 42nd Street.
NY Water Taxi
South Street Seaport, Pier 17
New York, NY 11231
212-742-1969
May 1 – October 15 ONLY (Seasonal Location):
Daily, 10:30 am – 7:30 pm
New York Waterway Tours
Pier 79
459 12th Avenue (between 37th and 38th Streets)
New York, NY 10018
800-533-3779
Monday – Friday, 8:30 am – 6:00 pm
Saturday, 8:00 am – 5:00 pm
Sunday, 8:00 am – 4:00 pm
NBC Experience Store
30 Rockefeller Plaza
New York, NY 10012
(W. 49th St. between 5th and 6th Ave)
212-664-3700
Monday – Saturday 8:30 am – 5:30 pm;
Sunday 9:30 am – 4:30 pm
Sports Museum of America
26 Broadway
New York, NY 10012
212-747-0900
Monday–Friday, 9:00 am–7:00 pm; Saturday–Sunday, 9:00 am–9:00 pm
Closed: Open 365 days a year.
Directions:
By Subway: 4, 5 Express to Bowling Green; R, W to Whitehall Street; 2, 3 Express or J, M, Z to Wall Street; 1 to Rector Street; PATH to World Trade Center
By Bus: M1, M6, M9, M15, M20 to Battery Park; Grayline (stop #12) and City-Sights (stop#14); Buses to Bowling Green/Battery Park/Statue of Liberty Ferry
By Ferry: Staten Island Ferry to Manhattan; Hope on and off NY Water Taxi (Battery Park or Wall Street)
 I have a VOUCHER. Where do I PICK UP the Explorer Pass and Guidebook?
You can save on shipping by picking up your cards in the city. When
placing your order, just remember to print out your voucher and bring
it with you to our local redemption center. If you have already purchased
your cards and you chose the option "In City Pickup",
you can redeem your voucher at the following locations.
Ripley's Believe It or Not! Gift Shop
234 West 42nd Street (between 7th & 8th Avenues)
New York, NY 10036
212-398-3133
Daily, 9:00 am – 5:00 pm
(Closed Christmas and New Year's Day)
Public Transportation: A, C, E and S trains to Port Authority;
1, 2, 3, 7, N, R, B, D, F, or Q trains to Times Square / 42nd Street.
NY Water Taxi
South Street Seaport, Pier 17
New York, NY 11231
212-742-1969
Booth is closing at the end of November (Seasonal Location):
Monday–Friday, 10:00 am–7:00 pm;
Saturday, 10:00 am–8:00 pm; Sunday, 9:30 am–7:00 pm;
Tours run from 10:30 am till 7:00 pm
New York Waterway Tours
Pier 79
459 12th Avenue (between 37th and 38th Streets)
New York, NY 10018
800-533-3779
Monday – Friday, 8:30 am – 6:00 pm
Saturday, 8:00 am – 5:00 pm; Sunday, 8:00 am – 4:00 pm
NBC Experience Store
30 Rockefeller Plaza
New York, NY 10012
(W. 49th St. between 5th and 6th Ave)
212-664-3700
Monday – Saturday 8:30 am – 5:30 pm;
Sunday 9:30 am – 4:30 pm
Click here for directions to these locations
How do the included City Tours work?
Our local partner for the city tours is CitySights NY. You may choose
1 city tour as one of your admissions. You may choose only 1 tour from the following
options:
- CitySights NY – Hop on Hop off Doubledecker Downtown Tour
- CitySights NY – Hop on Hop off Doubledecker Uptown and Harlem Treasures Tour
- CitySights NY – Night Tour
- CitySights NY – All Around Tour (a $12.00 upgrade fee applies)
Any city tour you take is counted as one of your attraction choices. Simply
make your choice from the above 4 options and present your Explorers
Pass at the CitySights Desk. You will receive your ticket for
whichever tour you've chosen at that time.
Your Doubledecker Bus Ticket (Uptown or Downtown) is good for 24
hours from the time you pick it up at CitySights; The Night Tour
ticket is valid on date of pick up only.
The All Around Tour ticket is good for 48 hours from the time you pick it up
at CitySights.
How do I get my tickets for the Statue of Liberty and is it true that I get to skip the line?
You will pick up your tickets for the Statue
of Liberty and Ellis Island Ferry at the CitySights
NY Desk in
Times Square. Complete directions and instructions can be found in your guidebook.
While others can be waiting on the ticket line at Battery Park for hours, you
simply present your Explorer Pass at the CitySights NY desk to pick up your
tickets. You will, however, have to board the ferry at Battery Park in the normal
manner with all other passengers. While you cannot skip this line (if one exists),
it is the line for ticket purchase that is often lengthy when heading to the
Statue of Liberty.
How does the New York Water Taxi attraction work?
The Gateway to America tour is offered on a year round basis. However,
during the high season (May – October) as a bonus, you will receive a complimentary
2-day Water Taxi pass when you choose the Gateway to America cruise as one of
your attraction picks.
Do I really get to skip the long lines at the Metropolitan Museum and the Museum of Modern Art?
Yes, you do! Simply follow the instructions included in your guidebook
and avoid spending precious time waiting in line at these very popular museums.
Why do you offer the Top of the Rock Observation Deck instead of the Empire State Building?
We know that you want to see the Empire State Building…..but you can’t
do that while standing at the top of it! Standing on the observation
deck at the Top of the Rock will afford you a 360 degree panoramic view of New
York City including a bird’s eye view of the Empire State Building directly
in front of you! Best of all…..due to timed ticketing, you
will NOT experience long lines affording you more time for sightseeing. We think
you’ll love the Top of the Rock as much as we do.
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